Jewelry Care
Galeria Verse is a “slow jewelry” brand. We work with small-scale artisanal production where each piece is carefully made to last.
However, silver is a metal that oxidizes naturally through contact with sweat, perfumes, body creams and even oxygen. Therefore, to keep your silver jewelry shining for longer, follow the tips below:
- Keep your jewelry dry inside its packaging or in your jewelry box when you're not wearing it;
- Clean it with hot water and mild soap using a soft toothbrush. Avoid using abrasive cleaners or materials that can scratch the surface of your jewelry;
- If you notice that your jewelry is getting dark, use the cleaning cloth you received when you purchased your jewelry. You can also use it on jewelry containing stones;
- For a deeper cleaning, we suggest using specific chemicals for cleaning silver. You can easily find it on any marketplace. They are reusable and last a long time;
- On Instagram highlights, there's a step-by-step video on how to clean your jewelry.
warranty
We want you to enjoy your Galeria Verse jewelry for years to come, which is why we offer a one-year warranty against damages that may occur during normal use. Please note that this warranty does not cover damages resulting from abusive use, lack of care, or accidents.
To help ensure the longevity of your jewelry, we recommend removing it before engaging in practical activities, exercises, washing your hands, or showering. These activities can expose your jewelry to moisture, chemicals, and other factors that may damage or tarnish it over time.
If your Galeria Verse jewelry requires refinishing, we're happy to offer a free service to restore it to its original shine and beauty. You'll only need to cover the cost of postage to send it to us.
We take pride in creating high-quality jewelry that is both beautiful and durable, and we're committed to providing exceptional customer service. If you have any questions or concerns about your Galeria Verse jewelry, please don't hesitate to contact us.
To activate the warranty for your Galeria Verse jewelry, simply send us a message using the form below. We'll be happy to assist you with any questions or concerns you may have, and we'll work quickly to ensure that your jewelry is covered under our warranty.
Thank you for choosing Galeria Verse for your jewelry needs. We're committed to providing you with beautiful, high-quality pieces that you'll cherish for years to come!